How a solar enquiry works
If you are unsure whether completing a form commits you to a quote, proves that a system suits your property, or sends your details to an installer, those are reasonable questions. Leaving those assumptions untested can make it harder to decide whether an enquiry is the right next step. The form is a starting point for human follow-up: it does not assess suitability, create a quote or automatically refer you to an installer. You can decide whether to continue after hearing what the next step involves.
Choose the right journey
Share basic property and energy details through the enquiry form. Choose a home solar enquiry or a commercial solar enquiry, depending on the site.
A person reviews your enquiry
If you request contact, our team can use the details you submit to discuss the property, energy needs and questions. Our team reviews website enquiries with enough property and energy-use details during staffed hours: Monday to Friday, 09:00–17:30 UK time, excluding UK bank holidays. If details are missing, we may ask for more information. This is not a promised reply deadline. A form alone cannot establish a design, price or generation estimate.
You choose whether to consider an installer introduction
Submitting the form does not automatically share your details with an installer. An introduction is optional and separate from asking us to follow up. If one is available, the installer's name and what information would be shared should be explained first. Your submitted details are not shared with that installer unless you give specific permission. You can decline an introduction and still discuss your enquiry with our team.
Review any proposal independently
If you decide to speak with an installer, ask for a site-specific written proposal and check the equipment, assumptions, scope, warranties, credentials and contract directly before making a decision. Nothing on this site confirms an installer, quote, installation or outcome.
Social messages are outside the website enquiry process. Requests to stop or withdraw an existing enquiry are handled separately through enquiry help, not as new enquiries; the help form records a request for manual review and does not automatically change or delete a record.
What happens to your information?
Information submitted is used for human follow-up. It is not an automatic supplier referral, tariff-provider handoff or supplier switch. Do not include sensitive payment details in free text. Read our privacy disclosure for more about information handling, and use enquiry help to request a manual correction or withdrawal review.
Prepare before you enquire
For existing written home proposals, use the home solar quote checklist. For a business roof, review commercial site readiness before requesting proposals.
Start a home solar enquiry · Start a commercial solar enquiry · Read the home quote checklist